It’s possible to schedule firmware upgrades, for either the entire realm or on a per-organization basis.
The scheduling of firmware upgrades is configured by selecting the time and day of the week, for either the entire realm or on a per-organization basis.
The day of the week is an optional setting, as daily upgrades may be selected.
When a new firmware version is available, it is immediately downloaded and pre-installed to the inactive partition.
It will become active after the appliance has been rebooted.
The time and date settings determine when the appliances will be rebooted.
IMPORTANT: Changing the time and day settings for firmware upgrades only affects new firmware upgrades, it does not affect already scheduled upgrades.
Realm based firmware upgrades
Setting firmware upgrade maintenance in Realm will apply the same settings on all organizations on the Connect Controller.
Each Organization within that Realm will have their upgrades scheduled for the same time and day of the week.
The timezone of the organization is used to match the upgrade window. Therefore execution may vary on different Organizations in different timezones.
Global maintenance settings can be changed via Realm > Maintenance
Realm based per-organization firmware upgrades
Firmware upgrades can also be configured in the Realm view for each organization.
Each org can have it’s own upgrade time and date set by the Realm admin in Organizations > Org > Maintenance
When “Override firmware upgrade realm settings” has been set at the Realm level, organization admins are able to configure future and pending upgrade schedules themselves.
Maintenance settings for individual organizations will always override global Realm upgrade settings.
Organization level firmware upgrades
It’s possible to view and edit maintenance schedules on organization level as well.
An organization administrator may configure their own upgrade time and day, or re-schedule pending upgrades.
IMPORTANT: Changing the time and day settings for firmware upgrades only affects new firmware upgrades. It does not affect already scheduled upgrades.
To change the installation time for an already scheduled upgrade, the pending upgrade must be rescheduled via ‘Reschedule’ button and the new settings applied.
Pending updates will be shown on organization level via notification messages in the status bar and the Connect Controller dashboard
IMPORTANT: Changing maintenance schedules at the organization level is only possible if it has been enabled in Realm.
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